Pentair PowerMax High Performance Outdoor Commercial Pool Heater | Indoor-Outdoor Pump Mounted | Cupro Nickel Exchanger | 500M BTU Natural Gas | PM0500NACC2PXN | PM0500NACC3PXN

Brand: PENTAIR

While the majority of Pentair products are covered by a 60-day warranty, a select number of products qualify for extended warranty coverage.

 

Select Bundled Products: Applies to purchases and qualified installation of a minimum of a pump and filter, and one or more of the following: heaters, heat pumps, control systems, automatic cleaners, lighting, salt chlorine generators or UV sterilizer.**

 

*Note: Qualified Installer - Defined as a licensed professional who charges a fee for his services, and possesses a business license, contractor's license and/or resale permit. Common examples of a "qualified installer" include: Swimming Pool, Home Repair or Landscape Professional; Plumber or Electrician; General Contractor; Heating and Air Conditioning Specialist.

 

**Note: Bundled products - Must be purchased on the same invoice and installed at the same time. If any product within a bundle is ineligible for the bundled warranty coverage then all products within the same bundle will be disqualified from receiving the three year extended warranty coverage for bundled products.

 

TradeGrade products must be purchased from a retail store (brick & mortar), pool builder or pool service company to receive a one-year, two-year or three-year warranty. TradeGrade products purchased online will receive a sixty-day parts ONLY limited warranty. View the list of TradeGrade Products.

 

^Labor Costs are not covered outside of US/Canada.

 

 

Exceptions that may result in denial of a warranty claim: 

1. Damage caused by careless handling, improper repackaging, or shipping.
   
2. Damage due to misapplication, misuse, abuse or failure to operate equipment as specified in the owner's manual.
   
3. Damage caused by failure to install products as specified in the owner's manual.
   
4. Damage due to unauthorized product modifications or failure to use Pentair original replacement parts.
   
5. Damage caused by negligence, or failure to properly maintain products as specified in the owner's manual.
   
6. Damage caused by failure to maintain water chemistry in conformity with the standards of the swimming pool industry for any length of time.
   
7. Damage caused by water freezing inside the product.
   
8. Accidental damage, fire, acts of God, or other circumstances outside the control of Pentair.
   
9. Please see warranty card for commercial exceptions.

Visit www.pentair.com to submit your product warranty registration.